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Customer service
1 comment

Horrible service. Will not return.

Product or Service Mentioned: Steak N Shake Customer Care.

Reason of review: Poor customer service.

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Albany, Georgia, United States #1212413

Horrible service. Waited over thirty minutes before walking out.

Waitresses arguing over you would have to wait on a table. Out order was pushed to the side and cook didn't ask if he needed to fill the order so just let it sit there till we complained. Went to the bathroom and toilet seat in the toilet. Not to mention dirty.

Rating had gone down to in the 80's. Surprised not lower.

Used to have really good waitresses but arguing because they had to wait in a table. Isn't thAt their job?

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