Not resolved
1.0
Details
Delivery Service
Diversity of Products or Services
Quality of Food
Value for money
2 comments

Very disappointed with stake n shake employees and managers. At your colonial heights location a police officer in uniform was denied service by THREE employees.

The manager took the officers order and brought it to him. This is not a kind of place i want to do business with if they dont support our police

Product or Service Mentioned: Steak N Shake Customer Care.

Reason of review: Poor customer service.

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Anonymous
Radford, Virginia, United States #1262411

My husband and I went to the steak and shake in lynchburg va yesterday. We had the worst customer service ever.

if I had to rate customer service on a scale of 1-10 I would give it a 4 and that's being generous.

The waitress never refilled our drinks. We had to ask for everything.

Management was really sloppy looking.

They might have done well in the beginning, but I believe the doors will close if this type of behavior keeps going on.

Workers were standing around. The only hard worker I saw was the man cooking the hamburgers.

Anonymous
Saratoga, California, United States #1188919

Don't believe this. Prove it or else it's just slander.

S s s s s s s s s s s s s s s s s s. S.

S s s s s s s s s s s s s s s s s. S s s s s s

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