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Upon arriving, we stood behind a couple to wait our turn in line. A group of young people came in behind us (all staring at their phones).

They approached the couple in front of us to capture a Pokémon on the female's shoulder.

Shortly thereafter, a staff member led the Pokémon party that was behind us to a table of their choice, completely ignoring those in front of us. We were very put off and left the restaurant to eat elsewhere.

This reviewer shared experience about poor customer service and wants this business to read this review and look into the issue (if any). This person is overall dissatisfied with Steak N Shake. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

Also, you can continue reading comments about Steak N Shake.

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