Orlando, next to lake buena vista... Restaurante semi-empty, they kept customers waiting to be seated purposely for over ten minutes.
Once seated, order shakes, they said it would take at least fifteen minutes. Agreed on this. When ordered burgers, they said it would take at least thirty minutes. We simply walked away.
No apologies not regrets, simply let us leave. Seemed like they were doing this to all customers.
Mr. Owner, be aware of the fact that your employees are destroying your investment!!!!!
Product or Service Mentioned: Steak N Shake Customer Care.
Reason of review: Order processing issue.