Orlando, next to lake buena vista...Restaurante semi-empty, they kept customers waiting to be seated purposely for over ten minutes.
Once seated, order shakes, they said it would take at least fifteen minutes. Agreed on this. When ordered burgers, they said it would take at least thirty minutes. We simply walked away.
No apologies not regrets, simply let us leave. Seemed like they were doing this to all customers.
Mr.Owner, be aware of the fact that your employees are destroying your investment!!!!!
Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss order processing issue of steak n shake customer care. Steak N Shake needs to read this review and look into the issue (if any) according to poster's claims.