Naperville, Illinois
0 comments
Not resolved

11665 Comercial Drive

Fishers IN

Worst customer service experience ever, I waited 15 minutes to be seated while the waitresses walked by me and just stared. Once I was seated with several other families who had all been waiting to simply place their drink orders I end up waiting another 15 minutes to be approached by a waitress. I had to get up and find my own menu, placemats and silverware. Keep in mind the store is not even half full and I count at least 8 employees, 2 doing nothing, 1 who appears to be hiding in the back. No management in site. Unfortunately I had a similar experience the last time I was at this location and I avoided it for 6 months. This restaurant is in a excellent location but if the customer service doesn't do a 180 it will go out of business. By the way no one is collecting patrons payments so I don't see how this location could be profitable.

Review about: Steak N Shake Drink.

Review #859290 is a subjective opinion of a user.

1.0
Customer service
Delivery Service
Staff
Product or Service Quality
Reason of Review / Monetary Loss Poor customer service / Not specified
Preferred solution Not specified

Had an Experience with Steak N Shake?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.

You May Also Like

"We enteted steak escape around 650pm there was no one to great us then about 10 min went by as the line got longer and still no one greated anyone..." Read more
"And here are the large fries that she got after going back......" Read more
"This was my first time at steak and shake off Montfort Rd In Addison Tx, worst customer service ever, first the lady took 20 minutes in asking us our drinks,..." Read more
"Store 530 in Arlington Texas has the worst service ever...I only came back here hoping maybe it had somehow changed...wrong...arrived to place a to-go order at 6:34 pm...ten minutes later..." Read more
"o after being a thumbtack pro since 2013 when the company first made their initial day break, I received an email at 4 AM this morning telling me that my..." Read more
"Have not received merchandise for 3 weeks going on a month. Still no mattress orBox Spring, also dresser was damaged during delay very. Manager promised to order a new one..." Read more
"So i wanted to start reselling spinners . At DHgate i found tre best prices with big sortiment of spinners . Even better part was free shipping for such big..." Read more
"RoulettePhysics.com is a scam run by convicted scammer Steve Hourmouzis who has done jail time for scamming investors through an illegal pump & dump scheme and is now scamming roulette..." Read more