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Customer service
Delivery Service
Discounts and Special Offers
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Price Affordability
Product or Service Quality
Quality of Food
Value for money

Went to the store in Collinsville il, on Tuesday 10/25/16. First thing was the manager and another employee were yelling about kicking another persons butt on the parking lot!

They were loud and screaming at each other across the restaurant. The only girl working was the waitress, and see was very rude and threw the menus and silverware at us. She rushed us through our order so she could mop and the. The food did not come out right.

Then when we were getting ready to leave we say to guys walk in and go to the back and make themselves shakes and left. And the cook was running her fingers through her hair and touching the food with no gloves on.

Product or Service Mentioned: Steak N Shake Customer Care.

Reason of review: Poor customer service.

Company wrote 0 public responses to the review from Oct 26, 2016.
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