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3.7
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I am sittimg in the steak and shake in Covington, LA right now, waiting for my food i ordered 20-25 min. ago, never cane back to ask us,for refills on our drinks, and all the girls are in the kitchen having a chat for the last numbe.....

of minutes.

Ok now, 30 mins later got food and ate, still have not seen the girl that waited on us, now waiting for our ticket no one around. 7 guys in kitchen working and cooking and not one ask to help us when we went to counter to pay, we had to get there attention and they look at you like we interrupteing them. Finally someone check us out.

Really BAD SERVICE. Its a shame over a hour to get 2 all American w/chesse burger and fires and drinks.

Pretty Sad!!

Will be a Long Time Till I Go Back to that Steak and Shake!!!!!!! In Covington, LA

Product or Service Mentioned: Steak N Shake Customer Care.

Reason of review: Order processing issue.

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