Steak N Shake Double Steakburger Reviews

Steak N Shake Double Steakburger 1 of 3
2.1
(7 reviews)
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FEMALE MANAGEMENT ON DUTY 11: 30 AM - 12 : 30 PM ' 9 - 30 - 2016 - STORE 66 IN MAPELWOOD MO. - RUDE ' DISRESPECTFUL ' ARROGANCE , UNPROFESSIONAL ,ORDER ME TO PAY AND LEAVE WITHOUT FINISHING MY FOOD AND CALL 911 , JUST BECAUSE I COMPLAINT ABOUT SERVICE OF FOOD BURGER AND FRIES AFTER I WOULD NOT EXCEPT HER APOLOGY " I AM SORRY NOW LETS MOVE ON ' THE FOOD THAT WAS BROUGHT OUT SHOULD NEVER HAD LEFT THE COOKING STATION " FOR MY EXPERIENCE BAD FOOD...
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I didn't like
  • Never ever will i go back into that place of business
  • Manage call 911
#928523
Steak N Shake - False Advertising on New Cheddar Cheesy
After seeing the advertising of the New Cheddar Cheesy Double Steakburger, I could not wait to try one. I love cheese!!! I even joked with the waitress, "This better look as good as the picture!" Holy Cow, there was less cheese on this than a McDonald's single cheeseburger! And instead of chopped tomatoes, lettuce onions and mustard, it was served with a slice of tomato with no onions or mustard. I have witnessed my share of false...
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Steak N Shake Double Steakburger Review from Castro Valley, California
Steak N Shake Double Steakburger Review from Castro Valley, California
Steak N Shake Double Steakburger Review from Castro Valley, California
On the menu for the double bacon cheese burger it says 4 slices of bacon. When I ordered a single bacon cheese burger which was not on the menu. Though I I would get the same amount of bacon. Sad, to say, my bacon was one slice cut into 3. Not the finest bacon either it was the cheapest bacon I ever tasted. Also, my bun was so dry it fell apart. Nothing was the finest as they said. Very deceiving!! Even the pictures. As for the shake. They used...
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After waiting 15 minutes, she called me before two others ahead of me. I wondered why. When I checked my order on the way home, I found a double steakburger loaded with mustard--on both sides of the buns and between the burgers--so much that it dripped down on my clothes. There was no way I could eat it. The fries were cold. I've been a customer for many many years and have never had anything like this. I believed this order was fixed...
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1.9
I didn't like
  • Supervisor
  • Customer service drive thru
  • Some waiters attention span
#856332
my family and I ended up coming here for lunch on a Saturday at lunch time.The service was horrible from the time we started til the time we ended. We ordered 2 adult meals and two kids meals. Each of the adults meals were wimpy and the one was completely wrong. The child's meal wasn't even a fully melted cheese sandwich. The server never gave us napkins or a normal spoon Mac and cheese the spoon was a soup spoon. Never came to ask how things...
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1.1
I didn't like
  • Had to ask for napkins
  • Not having spoons
  • Wait time for getting seated
#852004
We went in to make a carry out order we 1 double stack garlic combo with a shake 1 double cheese and bacon combo with a shake and 1 double jalapeño crunch combo with a shake. I had to tell her 4 times what my order was and was very patient as I thought she might have been new. We waited for over 30 minutes for our food which I didn't mind because it was a Saturday night at around 7:40. They gave our shakes to us first but by the time we got our...
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2.2
#827175
2am on the way to work stopped by steak and shake to get a burger for the day. At the Drive through, I waited 5 minutes to give my order. The person said to hold on for a minute. Well, it took 5 minutes. After pulling around to pay for my order which took another 10 minutes, the person told me that they were having trouble with the money?????? They processed my card. Then another person pulled in behind me. SO NOW I WAS BLOCKED AND...
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3.3
I liked
  • Usually good food and pleasant key word usually
I didn't like
  • Very very poor sevice
  • Customer service and delivery time
#822397
The steak and shake in wetzille, mo is the worst we have ever experienced in our lives. Our food ordered was the exact opposite. Our double steak burger with The works came as a single cold mess with nothing..just the meat and the stale bun. The grilled cheese we ordered and paid for with tomato and avacado was with nothing but soggy bread and unmelted cheese.Got no refund and the silence tx. Please go to anyplace other than steak and...
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Steak N Shake Double Steakburger Review

#933362
Made mistake of going at dinnertime i guess. Was psyched up for bacon double cheeseburger and fries which did not have in 6 months due to diet. Got it home only to discover got single with cold fries. Was very angry but did not feel like leaving house to ho and complain to someone who just smiles and says sorry, well sorry doesn't fix it. Won't happen to me again
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Steak N Shake Double Steakburger Review

#902677
3.6
I asked for extra pickles and onions no onions no pickles and I asked for ketchup didn't get that either
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Steak N Shake Double Steakburger Review

#864591
2.6
Steak N Shake - Simple Review #1465786108
1 of 1
This was my tomato on my cheeseburger #2 combo w:cold fries! So gross & the pickles didn't even look like s pickle.
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Steak N Shake Double Steakburger Review

#839360
3.3
Steak N Shake - Simple Review #1462084010
1 of 1
I said no onions and they put them on there anyway smh
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Steak N Shake Double Steakburger Review

#798903
Awful. Ordered a double steak burger with everything on it and it came with nothing on it but the meat and cheese. Also ordered a strawberry and banana side by side milkshake and only got banana
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Steak N Shake Double Steakburger Review

#739182
3.5
Steak&Shake on Dixie Highwaay Louisville,Kentucky had to close their doors because they did'nt have any help. I can understand because no one wants to work for min wages. A lot of customers turned away because of it. And my order was so screwed up.
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