Manufacturer: Steak N Shake Category: Steakburgers Clear all filters (17 of 17 reviews match)
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I love Steak N Shake but I was sorely disappointed with my last drive-through visit to the Sandy Springs GA location. The hamburger order was wrong. I ordered a double steakburger, received a single with bacon. No biggie about the bacon but I got shorted on the number...
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I ordered for take out a double steak burger with cheese and fries combo with a full sized butterfinger shake and waited for an hour only to receive cold hard fries, a cold hard double cheeseburger saturated in mustard and mayonnaise which was uneatable and all had to...
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FEMALE MANAGEMENT ON DUTY 11: 30 AM - 12 : 30 PM ' 9 - 30 - 2016 - STORE 66 IN MAPELWOOD MO. - RUDE ' DISRESPECTFUL ' ARROGANCE , UNPROFESSIONAL ,ORDER ME TO PAY AND LEAVE WITHOUT FINISHING MY FOOD AND CALL 911 , JUST BECAUSE I COMPLAINT ABOUT SERVICE OF FOOD BURGER...
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I didn't like
  • Manage call 911
  • Never ever will i go back into that place of business
#928523
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Steak N Shake Double Steakburger Review

#1025056
1.0
It was just horrible my food was wrong twice.
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Steak N Shake Double Steakburger Review

#933362
Made mistake of going at dinnertime i guess. Was psyched up for bacon double cheeseburger and fries which did not have in 6 months due to diet. Got it home only to discover got single with cold fries. Was very angry but did not feel like leaving house to ho and complain to someone who just smiles and says sorry, well sorry doesn't fix it. Won't happen to me again
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Steak N Shake Double Steakburger Review

#902677
3.6
I asked for extra pickles and onions no onions no pickles and I asked for ketchup didn't get that either
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Steak N Shake Double Steakburger Review

#864591
2.6
Steak N Shake - Simple Review #1465786108
1 of 1
This was my tomato on my cheeseburger #2 combo w:cold fries! So gross & the pickles didn't even look like s pickle.
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Steak N Shake - False Advertising on New Cheddar Cheesy
After seeing the advertising of the New Cheddar Cheesy Double Steakburger, I could not wait to try one. I love cheese!!! I even joked with the waitress, "This better look as good as the picture!" Holy Cow, there was less cheese on this than a McDonald's single...
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First Born Triplet

First Born Triplet If all the food looked the same as they did in ads we would be overweight and die of a heart attack before we turn 40 so be glad this is false advertising. But they should ha...

VeryAngryIndeed

VeryAngryIndeed Did you say something to the waitress? It doesn't even look like there is much cheese on that.

Steak N Shake Double Steakburger Review from Castro Valley, California
Steak N Shake Double Steakburger Review from Castro Valley, California
Steak N Shake Double Steakburger Review from Castro Valley, California
On the menu for the double bacon cheese burger it says 4 slices of bacon. When I ordered a single bacon cheese burger which was not on the menu. Though I I would get the same amount of bacon. Sad, to say, my bacon was one slice cut into 3. Not the finest bacon either...
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Not_the_0P

Not_the_0P You complain about this while there are children starving in third world countries.

When I checked my order on the way home, I found a double steakburger loaded with mustard--on both sides of the buns and between the burgers--so much that it dripped down on my clothes. There was no way I could eat it. The fries were cold. I've been a customer for...
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1.9
I didn't like
  • Customer service drive thru
  • Some waiters attention span
  • Supervisor
#856332
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my family and I ended up coming here for lunch on a Saturday at lunch time.The service was horrible from the time we started til the time we ended. We ordered 2 adult meals and two kids meals. Each of the adults meals were wimpy and the one was completely wrong. The...
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1.1
I didn't like
  • Had to ask for napkins
  • Not having spoons
  • Wait time for getting seated
#852004
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We went in to make a carry out order we 1 double stack garlic combo with a shake 1 double cheese and bacon combo with a shake and 1 double jalapeño crunch combo with a shake. I had to tell her 4 times what my order was and was very patient as I thought she might have...
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LadyScot

LadyScot How long was your drive home? You know, people always claim their fast food is cold when they get home with it, yet never seem to be able to take into account that they leave ...

2am on the way to work stopped by steak and shake to get a burger for the day.At the Drive through, I waited 5 minutes to give my order. The person said to hold on for a minute. Well, it took 5 minutes. After pulling around to pay for my order which took another 10...
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3.3
I liked
  • Usually good food and pleasant key word usually
I didn't like
  • Customer service and delivery time
  • Very very poor sevice
#822397
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The steak and shake in wetzille, mo is the worst we have ever experienced in our lives.Our food ordered was the exact opposite. Our double steak burger with The works came as a single cold mess with nothing..just the meat and the stale bun. The grilled cheese we...
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Anonymous

Anonymous If you ate the food you are not entitled to a refund. You should have complained at the time.