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Had a very bad first experience at the new location that opened in Locust Grove Georgia. I ordered for take out a double steak burger with cheese and fries combo with a full sized butterfinger shake and waited for an hour only to receive cold hard fries, a cold hard double cheeseburger saturated in mustard and mayonnaise which was uneatable and all had to be thrown in the trash. I also got terribly nauseated from the shake which was mostly liqified foam....I was never so disappointed in ALL my life, and this is not a good start for a newly opened business....

Product or Service Mentioned: Steak N Shake Double Steakburger.

Reason of review: Bad quality.

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Anonymous
#1629405

*** at least you got food. I waited for over an hour to find out the cashier failed to send my order to the back.

Then the manager didn't want to refund my money because the idiot failed to give me a receipt when I paid. I had to produce a witness from the other customers that were still in there confirm they saw me pay.

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