Not resolved
Allergens Information
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Product or Service Quality
Quality of Food
Value for money

Update by user May 22, 2016

During the time there we noticed a lot of other customers food being returned

Original review posted by user May 21, 2016

my family and I ended up coming here for lunch on a Saturday at lunch time. The service was horrible from the time we started til the time we ended.

We ordered 2 adult meals and two kids meals. Each of the adults meals were wimpy and the one was completely wrong. The child's meal wasn't even a fully melted cheese sandwich. The server never gave us napkins or a normal spoon Mac and cheese the spoon was a soup spoon.

Never came to ask how things were. We even had to go up and get a spoon for the root beer float and napkins for us. Servers stood around and wasn't keeping an eye on their tables.

When we received our plates they brought out the two adults and one child and never noticed that the other plate for the child was missing. WILL NOT BE CONING BACK TO ANY OF YOUR DINERS

Product or Service Mentioned: Steak N Shake Double Steakburger.

Reason of review: Not as described.

I didn't like: Wait time for food, Wait time for getting seated, Not having spoons, Had to ask for napkins.

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