Product: Steak N Shake Drive-through Clear all filters (144 of 144 reviews match)
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We where passing through Silver Springs Florida & Steak N Shake looked extremely slow as it was 10 p.m. at night not even on a weekend so our kids said let's have milkshakes. Pull up I go in leave hubby & kids in the car thinking this will be quick there's no one in...
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1.0
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Steak N Shake Drive-through
#1273081
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Steak N Shake - Terrible

After 2 years of not visiting this location, I tried to give them a 3rd chance and they completely messed up my order through the drive-thru. I ask for no sauce on my sandwich, and they put a ton on it. I asked for cheese sauce for $.50. I get less then half a cup. There was tortilla strips in my fries. $7 later I see this when I get home. Absolutely disappointed!!!!!
1.8
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Steak N Shake Drive-through
#1269621
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Steak N Shake - Horrible worst I’ve ever had

I went through the drive through just to get 3 milkshakes. The person at the window was very disrespectful, busted a cup in my hand on purpose, and only gave me 2 milkshakes. I went inside to speak with the manager and she was as disrespectful as her worker. Rolling her eyes just all out disrespectful
1.0
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West Melbourne, Florida
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Steak N Shake Drive-through
#1251299
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Steak N Shake - *** steak and shake and their customer service

Your customer service sucks. I sat in one of your drive thru lines for over 40 minutes and still didn't get served. How the *** do you suppose you will make business with these kinds of wait times? Please believe you will be hearing about this in the near future.
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Steak N Shake Drive-through
#1238279
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Steak N Shake - U55582421-01Complain about drive thru

African American girl in drive through rude non responsive and doesn't care! Peoria IL shopped at Grand Prairie Location
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Steak N Shake Drive-through
#1231709
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Steak N Shake - Complaint - No Service

Went to order breakfast and the gal at driver thru said I'm not taking any orders. I asked why and she said sorry I'm not taking any orders and I said yiure open 24hrs. She said again I'M NOT TAKING ANY ORDERS
1.0
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Steak N Shake Drive-through
#1229118
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Man working the drive through at Steak 'n Shake in Newark Ohio named Greg was EXTREMELY RUDE and is every single time I go through the drive through and he's there!! He's very snappy and argumentative. If you ask for anything he acts like it's going to kill him to...
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Steak N Shake Drive-through
#1221543
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Steak N Shake - I have been waiting

I have been in line in drive through I’m the only one here and have been waiting over an hour! At this point I am not giving up! I was told to wait two min and I’m still here and no one will answer me
1.0
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Steak N Shake Drive-through
#1221431
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Steak N Shake - Ridiculous wait time in drive thru. Been this way for sever

35 minites in drove thru last 3 times Ive been here? Need to rehire their previous people back and get on the customer service satisfsction list before they lose my EVERY DAY NOON AND 5 PM MEALS! this is worst I have ever seen anywhere Glen 573-429-4536 bowmechanic51@gmail. Com
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Steak N Shake Drive-through
#1221344
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Steak N Shake - Terrible

I was in the Drive-Thru for 30 minutes just to get to my food and when I got my food it was cold that hamburger was cold I had to ask for a receipt customer service is not very good at Steak and Shake. I don't plan on going there again
1.4
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Steak N Shake Drive-through
#1218734
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