Product: Steak N Shake Drive-through Clear all filters (0 of 155 reviews match)
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I was looking forward to getting Steak & Shake when I was out shopping. There are none close to me. The girl at the drive through was very soft spoken, she did not acknowledge me, repeat my order or give me a total. I picked-up up my order but did not look at it...
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2.1
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Steak N Shake Drive-through
I didn't like
  • Location toledo
  • Monroe street
#1337820
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Steak N Shake - Horrible service

Went to Orlando drive thru. Fourth car in line and it took 45 mins !!!!
2.5
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Steak N Shake Drive-through
#1296600
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We where passing through Silver Springs Florida & Steak N Shake looked extremely slow as it was 10 p.m. at night not even on a weekend so our kids said let's have milkshakes. Pull up I go in leave hubby & kids in the car thinking this will be quick there's no one in...
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Steak N Shake Drive-through
#1273081
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Steak N Shake - Terrible

After 2 years of not visiting this location, I tried to give them a 3rd chance and they completely messed up my order through the drive-thru. I ask for no sauce on my sandwich, and they put a ton on it. I asked for cheese sauce for $.50. I get less then half a cup. There was tortilla strips in my fries. $7 later I see this when I get home. Absolutely disappointed!!!!!
1.9
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Steak N Shake Drive-through
#1269621
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Steak N Shake - 30min

I pullef into drive thru at 5 :15 am on sat. I was told the kitchen wax shut down.. I woild bave to wait 30 min... As i turned into sns 2 employeez wete outside smoking. Cigd
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Steak N Shake Drive-through
#1264666
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Steak N Shake - Never coming back ever

This was the worst experience ever. We waited for fifteen minutes in the drive through, and we ended up just pulling out because of the lousy service. This place was so terrible that you had to wait a half hour for food never coming back ever again, this is the worst place ever
1.7
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Steak N Shake Drive-through
#1263803
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Steak N Shake - Terrible

Horrible customer service.I waited in the drive-through for 20 minutes for a number 15 which is a simple meal and I was also the only car in the drive-through. They need to work on their time management and customer service because the guy that gave me my food was also super rude.
Barboursville, West Virginia
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Steak N Shake Drive-through
#1262563
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Steak N Shake - Crap service

It’s crap that someone should have to wait 25 min in the drive in line with only one car ahead of them and one behind. That’s a total of 3 cars. So why should it take 25 min to get a damn number 14 served??? That’s just ridiculous and the works need to fix the time management they have.
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Steak N Shake Drive-through
#1262548
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My partner and I had been waiting in the Drive-Thru for 10 minutes, were told to wait for assistance, and then no one came back to help us. We had called out a few times in the extra 5 minutes we waited to get some assistance, but there was no response. I ended up...
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3.0
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Steak N Shake Drive-through
#1261256
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Steak N Shake - Unpleasantly Rude

The girl in drive thru was more concerned in trying to but her back to the window so she could try to hide the fact they microwaved my 7$ burger. Then it had the end onion piece like they purposely put it there. Long!!!! Not cooked. When i tried to complain thephone hung up two times on theyre end.
2.5
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Steak N Shake Drive-through
#1259190
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