Product: Steak N Shake Drive-through Clear all filters (120 of 120 reviews match)
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Steak N Shake - Horrible

I’ve been waiting for 25 minuets in a drive through that’s rediculous
3.1
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Steak N Shake Drive-through
#1169478
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I visited the steak and shake located at Concord Mills Mall in NC.8511 Concord Mills Blvd Concord, NC 28027 United States I was in the drive thru over an hour. Called to see why it was taking the drive thru so long and was told it wasn’t anyone in the drive thru line...
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Anonymous
i like steak

the wait times at the merrilville indiana location are way too long whether you go in or drive thru!!!!!

3.8
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Steak N Shake Drive-through
#1168627
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Steak N Shake - Won't be back for a while.

Love the burger n shakes, but the wait time in the drive thru is rediculous again. Bradenton, FL
3.0
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Steak N Shake Drive-through
#1166540
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Ores 2 shakes At 4:13 , at 4:26 an employee Informed me they didnt have one of the flavors..At 4:37 I received the shakes.. when I asked mgmt how long it sho wild take they seemed annoyed I questioned . The drive thru had 2 cars go thru and there were maybe 5 other...
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Anonymous
Anonymous

Received a Steak N Shake gift card as a GIFT and when I decided to use it, there was no money on it. I always check my gift card balance before I go anywhere so I know my ava...

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Steak N Shake Drive-through
#1162257
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Steak N Shake - Terrible lately

The last 4 times we been though drive-thru the oder was wrong when we got home. Today we went there and oder was wrong again. Went inside to to tell them. They acted like it was our fault. Oderd burgers, got fish. They don't speak english good enough to understand them or just don't care. Love your food but will not go back to your Tulsa,Oklahoma store until things change. Hope you can fix this.
2.4
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Steak N Shake Drive-through
#1145336
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Steak N Shake - Poor service at drive thru

Was at Lynchburg store,two cars in front of us. No other cars there. Waited about 15 minutes never got to order.i begged out and left .so did car in front of me. That is ridiculous to wait in drive thru that long.
1.0
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Steak N Shake Drive-through
#1143928
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Steak N Shake - Pissed

Drive through was terrible then they got my order wrong people were mean and hateful I won't be returning
1.0
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Steak N Shake Drive-through
#1137163
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Steak N Shake - Terrible!

40 min. Wait in the drive through with 2 other customers in the lobby and 2 in the drive through. Manager was rude, food was wrong. Called corporate while waiting a total of 55 minutes for 2 burgers 2 fries and 1 drink.
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Steak N Shake Drive-through
#1129537
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Pilot Wildwood Florida Steak and Shake my food was cold twice in the drive-in I'm a baby boomer and I know for a fact that the service and product has went downhill I've been to several most of your baby boomers will agree Steak and Shake better shape up I'm not going...
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Steak N Shake Drive-through
#1119363
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Steak N Shake - Did not have order

I waited for 20 minutes in drive through to be told at the window that they did not have bags. Therefore, I could not buy a bag of ice. This is not the first time this issue has happened at the Liberty Drive location in Bloomington, Indiana. I had to go somewhere else to buy ice.
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Steak N Shake Drive-through
#1118223
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