Product: Steak N Shake Drive-through Clear all filters (0 of 146 reviews match)
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We where passing through Silver Springs Florida & Steak N Shake looked extremely slow as it was 10 p.m. at night not even on a weekend so our kids said let's have milkshakes. Pull up I go in leave hubby & kids in the car thinking this will be quick there's no one in...
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Steak N Shake Drive-through
#1273081
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Steak N Shake - Terrible

After 2 years of not visiting this location, I tried to give them a 3rd chance and they completely messed up my order through the drive-thru. I ask for no sauce on my sandwich, and they put a ton on it. I asked for cheese sauce for $.50. I get less then half a cup. There was tortilla strips in my fries. $7 later I see this when I get home. Absolutely disappointed!!!!!
1.9
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Steak N Shake Drive-through
#1269621
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Steak N Shake - 30min

I pullef into drive thru at 5 :15 am on sat. I was told the kitchen wax shut down.. I woild bave to wait 30 min... As i turned into sns 2 employeez wete outside smoking. Cigd
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Steak N Shake Drive-through
#1264666
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Steak N Shake - Never coming back ever

This was the worst experience ever. We waited for fifteen minutes in the drive through, and we ended up just pulling out because of the lousy service. This place was so terrible that you had to wait a half hour for food never coming back ever again, this is the worst place ever
1.7
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Steak N Shake Drive-through
#1263803
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Steak N Shake - Horrible worst I’ve ever had

I went through the drive through just to get 3 milkshakes. The person at the window was very disrespectful, busted a cup in my hand on purpose, and only gave me 2 milkshakes. I went inside to speak with the manager and she was as disrespectful as her worker. Rolling her eyes just all out disrespectful
1.0
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West Melbourne, Florida
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Steak N Shake Drive-through
#1251299
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Steak N Shake - *** steak and shake and their customer service

Your customer service sucks. I sat in one of your drive thru lines for over 40 minutes and still didn't get served. How the *** do you suppose you will make business with these kinds of wait times? Please believe you will be hearing about this in the near future.
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Steak N Shake Drive-through
#1238279
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Steak N Shake - U55582421-01Complain about drive thru

African American girl in drive through rude non responsive and doesn't care! Peoria IL shopped at Grand Prairie Location
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Steak N Shake Drive-through
#1231709
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Steak N Shake - Complaint - No Service

Went to order breakfast and the gal at driver thru said I'm not taking any orders. I asked why and she said sorry I'm not taking any orders and I said yiure open 24hrs. She said again I'M NOT TAKING ANY ORDERS
1.0
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Steak N Shake Drive-through
#1229118
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Man working the drive through at Steak 'n Shake in Newark Ohio named Greg was EXTREMELY RUDE and is every single time I go through the drive through and he's there!! He's very snappy and argumentative. If you ask for anything he acts like it's going to kill him to...
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Steak N Shake Drive-through
#1221543
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Steak N Shake - I have been waiting

I have been in line in drive through I’m the only one here and have been waiting over an hour! At this point I am not giving up! I was told to wait two min and I’m still here and no one will answer me
1.0
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Steak N Shake Drive-through
#1221431
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