Product: Steak N Shake Drive-through Clear all filters (113 of 113 reviews match)
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Pilot Wildwood Florida Steak and Shake my food was cold twice in the drive-in I'm a baby boomer and I know for a fact that the service and product has went downhill I've been to several most of your baby boomers will agree Steak and Shake better shape up I'm not going...
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Steak N Shake Drive-through
#1119363
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Good morning, I would like to voice my extreme displeasure with the Lake Saint Louis Missouri Steak ‘N Shake location.I went there on 10/2/2017 at approximately 6:30 pm. There were approximately 7 cars in the drive thru lane. We sat for about 10 minutes and finally the...
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Steak N Shake Drive-through
#1109831
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Pulled behind a customer ahead of me.I could see her face in her rear view mirror. Her lips didn't move for some time so I assumed she was waiting to place her order. Once she put her order in and pulled ahead, I pulled ahead. I was told by the worker that they would...
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Steak N Shake Drive-through
#1105915
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Steak N Shake - Pissed

#1137163
1.0
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Drive through was terrible then they got my order wrong people were mean and hateful I won't be returning
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Steak N Shake - Terrible!

#1129537
40 min. Wait in the drive through with 2 other customers in the lobby and 2 in the drive through. Manager was rude, food was wrong. Called corporate while waiting a total of 55 minutes for 2 burgers 2 fries and 1 drink.
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Steak N Shake - Did not have order

#1118223
I waited for 20 minutes in drive through to be told at the window that they did not have bags. Therefore, I could not buy a bag of ice. This is not the first time this issue has happened at the Liberty Drive location in Bloomington, Indiana. I had to go somewhere else to buy ice.
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Steak N Shake - ***

#1114351
1.0
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Why is ulnar staff through the drive through so incompetent to remember sauce? I have had to ask four times eating inside for sauce and they always forget in the drive through. Thanks for always *** me off
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When done correctly, it's hard to beat a Steak and Shake burger.The problem seems to be poor personnel management. In the hours of 8-11 pm, I was in a take-out line 3 times within the last two months, only to find that the staff was deliberately slowing service: they...
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aliens_amoung_us
aliens_amoung_us

Good grief, park the car and go in to place your order, that way you can avoid all this nonsense.

2.8
Munhall, Pennsylvania
Product
Steak N Shake Drive-through
I liked
  • Food was okay although fries were cold
I didn't like
  • Evening drive thru deliberately slowed to 5 cars per hour
#1101962
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Rude employee at drive-through.On September 1 at 8:40 PM I was making an order with rain hitting me in the face and the speaker had a buzz in it. I placed my order and the employee continued to ask me if I wanted fries. I explained to him I want it just what I had told...
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2.2
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Steak N Shake Drive-through
#1096107
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I was thinking I would give Steak and Shake one more chance.Bad decision. I clearly stated what I wanted on my hamburger. Even stated what I DID NOT want on my hamburger. The girl taking the order repeated it back. I was given the sack at the drive through...
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1.0
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Steak N Shake Drive-through
#1088800
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Don't go to maysville rd in Fort Wayne.Pulled in drive thru and there was a paper sign that said no buns, no pickles, no chicken tenders. I ordered anyway, they said sour dough for buns. I waited 15 minutes in the drive thru and people behind me were pissed. All I...
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Steak N Shake Drive-through
#1087731
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This Elyria location should be shut down apparently there must be an *** running this location each and every time we pulled through the drive-thru there could be two cars in front of us or 3 it doesn't matter you're waiting 20 to 25 minutes to get a milkshake?Every...
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Anonymous
Why

Drive through wait time here is out of control over 1/2 hours

Anonymous
Anonymous

"Why does it take so long to make a milkshake?"You answered your own question, no? There were cars in front of you which was reason for the wait. Did you mean it took 20-30 mi...

2.5
Product
Steak N Shake Drive-through
#1046847
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On Sunday 4/23/17 at approx 3:15 pm I stopped by steK and shake on scenic hwy in Snellville Ga I ordered a si gle with mustard and ketchup pickle only with lemonade in the drive thru section.We waited and waited for extra time with no e plantation as to what or why....
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Steak N Shake Drive-through
#1038180
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Bad service in Carbondale IL.Ordered my food and pulled up to the drive thru and the drive thru lady was rude. Also over filled my drinks, so once I put a straw in them they all started leaking and spilled in my car. Also normally when fast food restaurants give you...
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Anonymous
Anonymous

Oh and I told my wife that she did not say have a good day, and she lied to me and said that the lady did say to have a good day as I was cleaning up the spilled soda. It told...

2.7
Product
Steak N Shake Drive-through
#1034490
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