I placed an order in the drive thru and was told to pull over to the side to wait for my oder. After a 20 min wait I went inside to find out what was the cause of the delay.
I was told it would be another 10 minute wait. My order was finally brought to me. When I civilly complained about long delay I was told by the server that the manager had departed and things were not going well. He furthet stated that I should be more understanding.
As I was calmly voicing my issues, the young man just walked away.
It was the worse service I have ever encountered in my life. My order was placed in the drive thru at 0131hrs.
Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss poor customer service of steak n shake drive-through. Steak N Shake needs to read this review and look into the issue (if any) according to poster's claims.