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I went by drive through after a long day of work and orderd my food for me and my husbands. On Steak 'n Shake on prospect in champaign il they really need to train there employees I always end up with someone really rude and inpatient when they are taking my order.

I feel rushed and not being listened to and they always tend to forget my side of cheese and napkins.

Through this time I orders the number 20 frisco witch tend to have lots of onion, musterd, kitchup and pickle don't get me wrong I love pickle but come one don't over exaggerate with 5 slices plus it had more bread then anything else with a small slice of then steak I'm really not satisfied with there service. I prefer Steak 'n Shake in urbana at least there they treat there costumers excellent and their food is done amazing!!

Product or Service Mentioned: Steak N Shake Drive-through.

Reason of review: Poor customer service.

Company wrote 0 private or public responses to the review from Dec 27, 2016.
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