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1.9
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Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Location
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
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I showed up to the charleston steak and shake at 4:25 am. I pull up to the drive thru, no greeting or acknowledgement.

I decide on what i want to eat, still nothing. I wait for ten mins then drive around to see if the employees were just busy, nobody was in the building. I pull back up to the drive thru, still nothing. I call the store twice, no answer.

My final time driving around after 25 mins i see a girl sleeping in a booth and a employee walking to his car.

He then sat in his car for over ten mins. This is completely unprofessional and obsurd

Product or Service Mentioned: Steak N Shake Drive-through.

Reason of review: Poor customer service.

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