Not resolved
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Product or Service Quality
Quality of Food
Value for money

My second visit at Steak N Shake in Tifton Georgia worse than the first. When we pulled to the drive through window there were several cars waiting to order.

We waited a couple minutes and several cars infront of us began to leave. We pulled up to order and waited. No employee said anything. We tried to communicate and nothing.

The car infront of us is sitting at the window and isnt helped! So they leave. We also pull to the window were we sit again for several minutes. And no one attends to us.

We see no one in sight at the window. We knock on the window many times and no one comes. Only doing this because we know theyre open and that something isnt right here. We finally get an employees attention and she goes out her way to finally come to the window.

And we ask if the speaker is broken and she says yes it is. And points our attention that the window says not to pull on it. And closes it shut! As my husband tried to ask her why wasnt there just a sign on the ordering window.

At this point were both very mad after she shuts the window in our face while were trying to ask her a question. And he yells out why isnt thwre just a sign where you order? But by this point we realize she doesnt plan on taling anyones orders im the first place. Thats why nearly 9 cars have drove off by this point.

By the end of this she calls my husband a "fat ***".

O have several friends and family rhat licr im Tifton Georgia that often visit this Steak N Shake. And they will absolutely hear about it.

Product or Service Mentioned: Steak N Shake Drive-through.

Reason of review: Poor customer service.

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