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In Fredericksburg Virginia.... Thursday night My son and I arrived at 8:30 p.m.

and we stood at the wait to be seated Podium until about 9 o'clock.... not a single person came to us and said anything. Then about 9 o'clock they said it was going to be about a 25-minute wait just to get a seat. there was quite a line behind us so we decided to go to the drive-thru as well as the people behind us...

now it is 9:15 and we are still sitting in the drive thru... This is the worst service ever. Other customers were seeded and said they were waiting for their food for about a half hour. We are now approaching the drive-thru window.

When we were inside we were treated as if we ignore them maybe they'll go away. Now it is 9:20 and we are at the window so therefore we've been here at Steak and Shake for almost an hour.

Product or Service Mentioned: Steak N Shake Drive-through.

Reason of review: Order processing issue.

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Saratoga, California, United States #1315913

The restaurant was busy. What do you want them to do about it? You get to wait your turn just like anybody else.


Why on Earth would anyone wait so long for anything ?

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