In Fredericksburg Virginia.... Thursday night My son and I arrived at 8:30 p.m.
and we stood at the wait to be seated Podium until about 9 o'clock.... not a single person came to us and said anything. Then about 9 o'clock they said it was going to be about a 25-minute wait just to get a seat. there was quite a line behind us so we decided to go to the drive-thru as well as the people behind us...
now it is 9:15 and we are still sitting in the drive thru... This is the worst service ever. Other customers were seeded and said they were waiting for their food for about a half hour. We are now approaching the drive-thru window.
When we were inside we were treated as if we ignore them maybe they'll go away. Now it is 9:20 and we are at the window so therefore we've been here at Steak and Shake for almost an hour.
Product or Service Mentioned: Steak N Shake Drive-through.
Reason of review: Order processing issue.