Arthur, Illinois
Not resolved
3.7
Details
Allergens Information
Cleanliness
Customer service
Discounts and Special Offers
Diversity of Products or Services
Location
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website
0 comments

I sometimes go to the restaurant in Mattoon, Illinois on my lunch break. I work the night shift, so I'll get there around 3 a.m.

I have been asked to hold on a moment and I will hear nothing for up to 15 minutes at times, which affects me more than others I'll admit, but often times there is only one vehicle ahead of me. It is simply unacceptable to have a person wait for 10-15 minutes to get up to the box and then ask them to wait when you only push through one vehicle.

This person wrote the review because of order processing issue at Steak N Shake. Reviewer claimed that he or she wants Steak N Shake to read this review and look into the issue (if any).

If you have a chance, please contact him/ her to briefly discuss his/ her negative experience with the company.

We collected other reviews about products and/or services offered by Steak N Shake and steak n shake drive-through for you to read. This information may help you with your purchase decision.

Do You Have Something To Say ?
Write a review

Comments

Terms of Service
Post Comment
Cancel
You May Also Like