I went through the drive thru at the Sheffield village Steak 'n Shake and I will not be returning. First I ordered at 11:35pmand didn't get my food till 12:03am.
Then while I was ordering I heard someone burst out in laughter in the background then it went muted. Then the guy came back laughing as well and was talking as he was laughing.
I feel extremely insulted because I feel like they were laughing at me and making fun of me because I was ordering multiple burgers. Also they gave me the completely wrong order when I finally got my food and I had to wait even longer to get the correct one.
Product or Service Mentioned: Steak N Shake Drive-through.
Reason of review: Poor customer service.