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HORRIBLE SERVICE!!!!! Mansfield Ohio...sat five minutes at the drive thru, no answer at speaker, then drove up to the window and noone was there!

Went inside waited five minutes while two lazy waitresses just looked at us, so we left. This has happened before and we have called corporate and nothing gets done!! Also spilled milk shake on the floor, dirty floors, raw hamburger laying on counter just sitting, and still was sitting when we left.

Tried calling prob 50 times to talk to manager, and of course no answer!!! Was there few months ago and got melted milk shakes and took 30 min to get seated and very unfriendly waitress, (if you dont like your job, quit!!, where do they hire these people from!!)...this place is unbelievable and we wont be back, cant believe they stay in business!

This reviewer shared experience about order processing issue and wants this business to read this review and look into the issue (if any). This person is overall dissatisfied with Steak N Shake. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

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