I just went through the drive-through in Orlando Florida off University Boulevard and it they didn't put the lid on the cup, so when they handed it to me it spilled all over me and my car. The guy didn't even say sorry and only handed me napkins.
Now I'm stuck completely sticky, covered and soda and now I'm going to have to get my car detailed inside. I spoke to the Manager Jack and he blew me off.
Great job steak and shake! I will never go here again and I will be sure to tell all my friends.
This person wrote the review because of poor customer service at Steak N Shake and attached photo s. Reviewer claimed that he or she wants Steak N Shake to read this review and look into the issue (if any).
The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.