Steak N Shake Drive-through Review from Port Charlotte, Florida

187 of 982 Steak N Shake reviews

I just went through the drive-through in Orlando Florida off University Boulevard and it they didn't put the lid on the cup, so when they handed it to me it spilled all over me and my car.The guy didn't even say sorry and only handed me napkins.

Now I'm stuck completely sticky, covered and soda and now I'm going to have to get my car detailed inside. I spoke to the Manager Jack and he blew me off.

Great job steak and shake!I will never go here again and I will be sure to tell all my friends.

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Reason of review:
Poor customer service
Product or service
Review category
Fast Food
review #892051

Author wants to be contacted by the company. Learn more

Had an experience with Steak N Shake? Submit review ›
Helpful? 0 Yes 0 0 No 0
Had the same issue 0 Yes 0
187 of 982 Steak N Shake reviews
gene

Jan 26 #1276486

The first step to take since the mgr refused to help is file a police report immediately, then contact Corp office, then talk to a small claims lawyer, then they will settle, it worked for me,i was at a s&s where they dumped hot coffee on me,i sued and won, they have to reimburse you for damages to your vehicle,your clothes,etc
Good luck and god bless

0 1 Reply
Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

You May Also Like

× You are about to contact PissedConsumer.com

Review submitted through "Contact Us" will not get published on the site or forwarded to Steak N Shake. However, many companies do monitor reviews on our site.

 
×
You were reading a complaint about Steak N Shake.
Filing a new complaint about
×