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I have been eating steak and shake since the seventies and always enjoyed their food until we moved to Leesburg Florida last year and the one near our home is absolutely awful customer service is bad it takes you 35 to 40 minutes to get to the drive thru with only two cars ahead of you and half the time the order is wrong you can tell the crew members are not trained properly and their management is never anywhere to be found corporate needs to go in there and clean house

This reviewer shared experience about poor customer service and wants this business to read this review and look into the issue (if any). This person is overall dissatisfied with Steak N Shake. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

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