This isn't the first time this has been an issue, but we are tired of it. By the time we pulled out of the drivethru after ordering two Frisco Melts, the drive thru timer was at 25 minutes.
One of the sandwiches wasn't fully cooked, the other was burnt. Neither had sauce nor cheese. The fries were cold.
Normally I would never complain but having to wait almost half an hour in a drive thru, I was thinking the food would be cooked correctly. This isn't the first time this has happened like I said, and I would love to continue giving you my business, but if this doesn't change we will no longer be back.
Product or Service Mentioned: Steak N Shake Frisco Melt N Fries Combo Meal.
Reason of review: Bad quality.