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We went thete in a a sunday at 3pm...there was 2 cars in front of us...

the thug blacl kid taking order couldnt sound more thuggish and needs to learn some manners... we waited for 20 mins in the drive thru and the worker never said ome word to us when we got to the window, not hi, sorry, or have a good not one word to us at all...he literally thru us the food out the window and shut the window without saying a word... this is the first time i have ever been here and it willl be the last ..

the burger in the picture i ordered looked nothing like the burger i got it was horrible and was pathetic ...and it taste like ***..the fries were barely halfway full ontop of that.

This reviewer shared experience about poor customer service and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with Steak N Shake and uploaded picture s. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

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