Returning home from a dog competition I stopped at your restaurant on rt 44, fl. The drive up line wasnt very long but I have to assume inside was.
I ordered a Frico melt, number 6 or 7 I believe. What I received was a number 20. Mistakes happen, however to not even cut the sandwich in half or to put in a napkin in the bag was very disappointing.
I can understand having to ask for salt and ketchup....but napkins? All in all it was a disappointing experience.....wrong product, sloppily served, no condiments....I will say the girl at the drive up window was very polite.
Product or Service Mentioned: Steak N Shake Frisco Melt Sandwich.
Reason of review: Damaged or defective.