Fishers, Indiana
5 comments
Featured on Instagram Not resolved

This is my hamburger bun.

Related: Steak N Shake - Hamburger Review

When I asked for a new bun not even for my order to be remade or any money taken off but just a new bun the manager freaked out on us and said that we always find problems when we come in and said that she refused to fix our orders from now on.What the heck!

It's not my fault u guys clearly burnt my bun anybody can see that. She went as far to say it wasn't there fault!

Well who's fault is it because it's clearly not mine!This always happens when I go to the Richmond Steak 'n Shake.

Review #931527 is a subjective opinion of a user.

1.7
Customer service
Quality of Food
Discounts and Special Offers
Price Affordability
Staff
Delivery Service
Value for money
Website
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Advertised vs Delivered
Nutrition Description
Product or Service Quality
Diversity of Products or Services
PRODUCT OR SERVICE Steak N Shake Hamburger
Reason of Review / Monetary Loss Bad quality / Not specified
Preferred solution Not specified

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Anonymous
Bronx, New York, United States #1229167

Have you considered cooking at home?It's a lot healthier.

And you'll save money.

And you can *** to your spouse instead of the wait staff and chances are, you won't have your food spit in.It's a win win win win situation.

Anonymous
Muncie, Indiana, United States #1226544

"....we always find problems when we come in..."

That is your problem.You - admittedly - are one of "those" people that are constantly trying to get free food/replacement food after you've eaten half of it.

If you cry wolf too often, people will tune it out.And while you may legitimately have a complaint this time, it seems like even the manager got tired of your schtick.

Anonymous
#1224289

I agree with the previous poster. Shame on the manager for not giving you a new one to replace the nasty one they gave you. And shame on you for continuing to return to this location.

unfairhiringprastices

She should have throne it in the manager's face and is a fool for going back if she gets bad food all the time.

Anonymous
to unfairhiringprastices #1229169

"throne?" really?

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