Product: Steak N Shake Manager Clear all filters (169 of 169 reviews match)
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Steak N Shake - Unprofessional and very rude manager.

I pulled around to get my food and went back around again so I wouldn't ruin her time and when I came to the window to order she rolled her eyes and said I was stressing her out.
2.5
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Steak N Shake Manager
#1238274
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I need this job because I have a baby on the way but I'm the only person there willing to bend backwards to help them and in return they're over working me. I just need someone to talk to Joel about scheduling me for overnights because that store is already low on...
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Anonymous
Testa

You should probably know that this isn't a Steak and Shake website. It's pissed consumer. So uh, way to go knowing your own company's systems, I guess? Yikes.

2.0
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Steak N Shake Manager
#1213875
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Steak N Shake - Miserable customer service

Understaffed, line out the door waiting for tables, manager bussing tables and ignoring customers. Might have been OK if he didn’t just ignore us. Food is always good, service almost never. Fixable problem if they had leadership who cared
1.8
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Steak N Shake Manager
#1207814
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I am very dissatisfied with this and have eaten at steaknshakes in many areas. I think I might be done with this steak n shakes. So sad. hopefully they will get things together and change some of their policies or this business with be one that fails. Thanks for the...
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3.1
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Steak N Shake Manager
#1200631
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I went to go pay for my food and inserted my card, The manager Claudia C, was processing my order and there was a prompt on the POS screen that I over looked and thought it was to enter my pin number but it was really for the tip, and the manager Claudia C send is that...
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2.8
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Steak N Shake Manager
#1198830
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Steak N Shake - Horrible waiting

Waited 15 mins in a empty Steak ‘n Shake off Lindbergh in St. Louis. Y’all to manager who was going to take care of us, manager did nothing, 3 blonde waitress argued on who was gonna take our table, 30 mins his by and still no drinks or even an order, more complaints. 10 mins to get drinks that where all wrong, food took 30 mins to get here
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Steak N Shake Manager
#1197409
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Steak N Shake - Horrible

I come to the Lake Mary Steak ‘n Shake a lot and I’m always disappointed. I also work in fast food but the managers here are horrible, the employees don’t seem to care and they take forever. This seriously needs to get fixed.
1.0
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Steak N Shake Manager
#1197065
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Steak N Shake - I waited in the drive thru for 30 min patiently

The managers were very inconsiderate, rude, and shut the window in our face so we drove off because they provided horrible customer service. I feel like i was racially profiled and treated differently from others. 2/15/18 i contacted the store after this occured and asked why they were so rude and their names. They continued to be rude and told me there name were michelle and vicky
3.0
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Steak N Shake Manager
#1190687
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Steak N Shake - GREAT!

I go into the cookeville Tn location all the time and the manager Cynthia always goes out of her way to make my family and I feel at home . She is so friendly and on it ! She never stops and customers are always first ! We notice you Cynthia Addison ! Always know that you are the light some don’t get to see ! The whole crew is awesome !
5.0
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Steak N Shake Manager
#1188552
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I went to steak n shake in Florence KY on 2/7/2018 and the lady who was serving was also working drive thru and grill. Very kind and prompt lady mind you. She took our order then went and cooked our food and made our shakes all while who we assumed was the manager on...
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Anonymous
Durpa

Yeah I’m betting the OP has never had to pull a double with a double back in less then 6 hours. Have a little empathy *** People NEED to sleep! Have you ever heard of a lunch ...

Anonymous
Supbro

Oh please just let her sleep

1.1
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Steak N Shake Manager
#1187894
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