Was seated for over 15 minutes no one would take our order. When I walk to the front and ask for a manager she just screams Jean there's a women here that wants to see you.
When he gets to the front I tell him that my family and I are hungry and no one has acknowledged that we are there he said " wow we are not even that busy" he didn't say sorry nor did he offer to take our order. Manager Jean came off as I was a bother so I just said good night and took my 3 kids and husband to eat a block away at Flannigan's
This person wrote the review because of poor customer service at Steak N Shake. Reviewer claimed that he or she wants Steak N Shake to read this review and look into the issue (if any).
The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.