1.5
Details
I wanted a steak and shake Banna with Choclolate shake. The order taker for some reason didnt understand the type of shake i wanted. So after about 3 minutes the manager is giving me an order i dont wont. I kept telling the supervisor to just make what im asking for...
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Review
#1549299 Review #1549299 is a subjective opinion of poster.
Product
Steak N Shake Milkshake

Very bad service | Steak N Shake

We stopped there around 1030 on 5/4/19. We ordered 6 milkshakes. Very slow and got our order messed up. Ordered a plan chocolate and received a vanilla also ordered a chocolate ore and received a strawberry ore!! The drive threw was something else. Seemed like nobody knew what was going on at all. How in the world could the mess this up. Wasn't even that busy.
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Review
#1528229 Review #1528229 is a subjective opinion of poster.
Product
Steak N Shake Milkshake
Reason of review
Not as described/ advertised

“Hand spun shakes” | Steak N Shake in Alpharetta, Georgia

They advertise their shakes being hand spun, and they couldn’t give us shakes because their shake machine is broken, hand spun ya right
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Review
#1438291 Review #1438291 is a subjective opinion of poster.
Product
Steak N Shake Milkshake
Reason of review
Not as described/ advertised
1.0
Details
12/8/2018 Spent over an hour waiting for to go food & shakes....one shake came out 20 mins before order...shake was warm when the cold food finally came out ... My daughter n laws order came out Sat for 20 mins before her shakes every even came out....spoke to a...
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Review
#1418726 Review #1418726 is a subjective opinion of poster.
Product
Steak N Shake Milkshake
Reason of review
Bad quality

Found a fingernail in my milkshake | Steak N Shake

Found a fingernail in my milkshake - Steak N Shake
I went to Steak ‘n Shake had got a burger and some fries and a Reesie cup milkshake as I was eating my milkshake I felt something hard so I take it out my mouth and here is a thing that looks like a finger nail as you can see I have on pink fingernails so it’s not mine .
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Review
#1410594 Review #1410594 is a subjective opinion of poster.
Product
Steak N Shake Milkshake
Reason of review
Bad quality
3.5
Details
I visit steak ‘n Shake every day and only purchased a regular chocolate shake. I am very sad and tired of going through the drive-through and being told after I pay to pull forward and that someone will bring out my shed. When I first put up there is always someone in...
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Review
#1400182 Review #1400182 is a subjective opinion of poster.
Product
Steak N Shake Milkshake
Reason of review
Bad quality

Did no get my discount and second time my shake was watery | Steak N Shake in Chicago, Illinois

2.0
Details
I had a coupon and cashier still charged me full price second time the shake was boho but they were light and no flavor and watery not thick like a milkshake suppose to be
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Review
#1386581 Review #1386581 is a subjective opinion of poster.
Product
Steak N Shake Milkshake
Reason of review
Problems with payment

Slow and not right order | Steak N Shake in Orange City, Florida

2.0
Details
We went to get milkshakes threw the drive threw. We get them and both of the milkshakes we ordered where wrong. We wanted cookie dough and milk chocolate chip and we got butterfinger and Oreo mint... could have kill us if we where allergic To peanut butter
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Review
#1386235 Review #1386235 is a subjective opinion of poster.
Product
Steak N Shake Milkshake
Reason of review
Order processing issue

Shake was not thick watered diown | Steak N Shake in Lansing, Michigan

3.5
Details
I had a coupon for buy one get one free and I went to restroom less then 2 minutes came back lady hand me shakes fromcooler she musta put in real quick I was in hurry got on bus and notice the cup was light I took a sip and it was like drinking strawberry milk I won't be going back the week before I had gone and it was the best milkshake I had in a while I felt cheated
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Review
#1384658 Review #1384658 is a subjective opinion of poster.
Product
Steak N Shake Milkshake
Reason of review
Bad quality

Steak N Shake Reviews

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Steak N Shake reviews
We went to the Steak & Shake in FT. Wayne Indiana 6019 ILLINOIS Rd. on Friday August 24 2018 at 6:24 PM after we put our order in we waited 45 minutes for our food and 30 minutes for my girlfriends chocolate shake and That was after my girlfriend asked our waitress why...
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Review
#1339445 Review #1339445 is a subjective opinion of poster.
Product
Steak N Shake Milkshake
Reason of review
Poor customer service