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We entered this location and asked for a booth in which one person who came after us got a booth ahead of us, and the hostess shrugged it off by saying, "I guess he knows somebody." It shouldn't matter if he knows somebody. That was poor customer service. It was the gentlemen in the corner of the picture, and the hostess pictured was the one that let it slide.

Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss poor customer service of overall impression. Steak N Shake needs to read this review and look into the issue (if any) according to poster's claims.

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LadyScot
Naples, Florida, United States #1224183

Oh for pete's sake.

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