I went to Steak n Shake with a friend after work, it was about 9 pm. So we just decided to share a small plate of cheese fries and we ordered it and asked for some extra cheese on the side.
When our plate came to us, it looked like a plate of cheese! I poked around and there were some soggy nasty fries at the bottom of the pile of cheese. It was gross, neither of us would eat it. We tried to flag down a waitress for the next half hour, but were ignored.
When one finally came by, we asked for a new plate with two little cups of cheese on the side. We got it eventually (like an hour later, we could tell we were being talked about in the back) and it was ok. When we got our check, we had been charged for 2 plates of fries and 7 cups of cheese!!!! We complained, but were told no managers were on duty and we could come back the next day.
We paid the ridiculous amount as it was already nearly 11 and we had school the next day.