I am a regular at my steak n shake, its less than a mile from my house. I always order a salad or a chicken sandwich.
The last three times i've gone there, they have forgotten my fires, or squished my boyfriends burger at the bottom of the bag under everything. They never put extra items i ask for on my sandwiches, and they are constantly out of lettuce. I just wish it wasnt hit or miss every time i go there. The managers in there are always yelling at their workers.
Its the one in Winter Park Florida, off of semoran blvd and aloma. They are a mess in there.
Product or Service Mentioned: Steak N Shake Customer Care.
Reason of review: Bad quality.
Monetary Loss: $15.
Preferred solution: Full refund.
I liked: Cost and specials.
I didn't like: Customer service drive thru, Slow service.