Product: Steak N Shake Sanitary Conditions Clear all filters (0 of 143 reviews match)
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We go the Steak N Shake at US 31 and Shelby St. on the southside. The last few times we have made reference to some of the cooks including the manager cooking without a hat on and the manager behind that was cooking told us that he didn't need a hat on because he was a...
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4.9
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Steak N Shake Sanitary Conditions
I didn't like
  • Manager and several cooks did not have hats 2 times now
#1287770
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Steak N Shake - No clean tables.

Very poor service. Took 20 minutes to take food order, after drink order. No clean tables. Staff didn't even want to wipe the table down.
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Steak N Shake Sanitary Conditions
#1241831
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Steak N Shake - Filth is unappetizing

Restaurant 456 in Portage Indiana needs a cleaning crew to come in and scrub that place down, from the walls to the tables and floors and possibly even the wait staff shirts. My God please come on people!
2.1
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Steak N Shake Sanitary Conditions
#1231635
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Festus steak an shake very slow -dirty tables not getting bused .The manger was mapping floor after a table complain about food and paper on floor the hole place was mess look to be no help working I went in side took90.min for food , when for came out chili it was...
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Steak N Shake Sanitary Conditions
#1220577
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Upon arrival to this store there was a line of people to the door.The folks in front of us went to another place. Observed that many tables were not cleared and no waitress was concerned about clearing them. Finally reached the front of the line and asked for a table...
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Anonymous
Anonymous

Just from your story I can tell that the busser went on lunch break. That the waitress was having to cover taking orders and paying customers and everything else.

3.2
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Steak N Shake Sanitary Conditions
#1218765
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My husband and I’ll took our best friends to get your famous milkshakes which one had never had one from there. Took forever number one,the floors where filthy,broken glass the waitress dropped just kicked it under a table.Our server came to our table once after...
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Steak N Shake Sanitary Conditions
I didn't like
  • Staff or service
  • Delivery time
#1202465
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Entered the Steak & Shake on Ireland Road in South Bend In for lunch @ approximately 12 Noon so looking forward to a great lunch.There was approximately 3 customers in the facility. I must say the waitress was very pleasant and waited on me immediately, got my lunch...
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Steak N Shake Sanitary Conditions
#1198433
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Hi my name is Weston and I am have a complaint about your store number 273 we ate lunch at the store at 10:58 today and the food was cold on the eggs fried hard our hamburgers were dry at fries were cold and also add tables were sticky I had ask waitress wipedown...
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Anonymous
Testa

You hopefully got a ton of lookie-loo visitors, and even more random phone calls...why the *** do you idiots put your personal info on a public complaint forum?

1.0
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Steak N Shake Sanitary Conditions
#1193648
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Steak N Shake - Nasty Store Lubbock Texas

This place was nasty. Floors and all the inside of the building they had tried to wipe the stainless steel on and around the counters and above the door way into the kitchen. Did I say this place was nasty. Food was good just hard to sit and eat in a nasty place.
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Steak N Shake Sanitary Conditions
#1175703
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Steak N Shake - Nasty

I had to dirty nasty uncombed hair servers waiting on us. So rude when I asked him to take his jacket off cause it was dragging the ground. Then they cooked my pancakes in hamburger grease to pay me back. What a crap store.
1.8
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Steak N Shake Sanitary Conditions
#1160236
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