Product: Steak N Shake Sanitary Conditions Clear all filters (127 of 127 reviews match)
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Your location at 4511 S Laburnum Ave, Henrico, VA 23231 is the the absolute worst!!I've been to so many different ones but this one will always be the worse location I've ever been too! The fact it's still in business is sad! The food is either too soogy with too much...
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2.5
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Steak N Shake Sanitary Conditions
#1090833
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I used to purchase Steak n Shake at least once a week for my family of 5. Now we go MAYBE go once every 3 months. Every time we go, the restaurant is filthy. The once black and white floor is littered with food and the tiles are gray from dirt. The food is always cold...
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1.7
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Steak N Shake Sanitary Conditions
#1086803
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I am a regular a the Palm Coast, Florida Store.It is so dirty, I will not go back. The bathrooms, the floors, behind the counter is just the beginning. Imagine what the kitchen looks like if the public part is such a mess. A 100 word minimum is ridiculous. Detail is...
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Steak N Shake Sanitary Conditions
#1083571
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Steak N Shake - Yorkie in SS

#1089850
Couple comes in with small Yorkie on leash and sits down in a booth. Woman has Yorkie go clear over and under booth seat. Told server that if Health Dept came in they would be shut down. Manager was told. Said she couldn't ask them to leave, it might be a service dog. Mind you neither one was sight impaired. In fact woman now has the puppy in her lap. WHERE IS THE HEALTH INSPECTOR!
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Steak N Shake - Not the best, by a long shot

#1089474
I've been to badly managed steak n shakes before, they are not all that uncommon. But here's another: the "dude" who seated us was...no one I would hire. He sat us at a table that he wiped off with a very wet and dingy towel, then expected us to sit there??? Our waiter was good. The place was dirty. The bathroom trashcan looked like it had not been emptied in days.
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Steak N Shake - Dog in restaurant at booth eating!!

#1079645
3.9
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HAPPENING. NOW I m sitting five feet away from a non service terrior dog. Yes it is sitting at the edge watching people go by and the owner is feeding the dog. Since when do you allow dogs and you're sick and Shake restaurants I am appalled I've been coming to Steak and Shake since 1960
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Steak N Shake - Bad store, serive, condition really bad

#1078808
1.0
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We've gone to steak and shake for yrs. But i won't go back because the service has gotten bad, places in Lancaster oh & Reynoldsburg oh are run down, water on floors where customer could fall, tile coming off floor. When checking out no one at counter to take bill. Customer could just walk out if yhey wanted. Have seen these places this bad .
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On June 10, 2017 around the 4:00 pm-4:30 pm time frame, my husband and I stopped at the Steak and Shake Restaurant in Colonial Heights, VA for dinner.Once inside, we saw dirty tables, ants on the floor, and at the table we just place our order on I looked down and saw...
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3.3
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Steak N Shake Sanitary Conditions
I didn't like
  • Filthy
#1059243
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My wife and I went into your restaurant on route 48, Dayton/ Englewood, Ohio at 9:00 pm May 28, 2017 to a bad experience.Management could not be awake.....80 % of the tables/booths were stacked with dirty dishes. one waitress and one waiter were running their *** off...
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Steak N Shake Sanitary Conditions
#1053030
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This place is not very clean.Our server,Kamrun had food all over his shirt and red on his hands. No smiles from anyone. Just workers talking to each other around bar stools. We had to ask for silverware and napkins. We got plasticware because the rest was all dirty he...
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1.7
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Steak N Shake Sanitary Conditions
#1047588
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Husband and I had a late night Steak and Shake attack, got out of bed and drove to the Cumberland location.We were seated immediately and that was the last time we any staff approach us. There was a group of employees gathered in the most disgusting workstation I've...
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1.0
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Steak N Shake Sanitary Conditions
#1046911
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I have been going to steak and shake for over twenty years. I am accustomed to hot food that tastes great! This experience happened on 4/21. This was at the Indianapolis location on 96th street and closer to keystone. The drive thru wait was 15 to 20 mins for starters....
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Anonymous
Carol Harless

We are at the Steak & Shake in Bradenton Florida. This location needs to be closed down. We have waited for over an hour and still waiting for food. This place is deplorable. ...

2.1
Product
Steak N Shake Sanitary Conditions
I liked
  • Way you used to be
  • We used to like going there
I didn't like
  • Waiting so long for service
  • Over 45 mins now
  • All the food
#1037585
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I eat at Steak 'n Shake a couple times a month at stonecrest mall in lithonia ga.Today I had to wait over 10 minutes to be seated, all the tables were full of food that people had left. I was seated at a dirty table where no one offered to clean it off. Then it took...
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Anonymous
Smitty

I visit this site often and read numerous complaints about Steak N Shake.I've never been there and I suppose I wouldn't even if I knew where there is one.

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Steak N Shake Sanitary Conditions
I didn't like
  • Customer service
#1035542
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Horrid in Fergason,Mo!!!Filfthy, no one else besides the 6 of us in the place and all tables dirty and hostess acted rude that wanted menu! One worker was asleep on a back table n no one on the floor doing anything! The menus so gross didnt want to touch! After sitting...
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1.8
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Steak N Shake Sanitary Conditions
#1032964
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