No it was dirty and nasty | Steak N Shake

1.0
Details
No it was dirty and nasty - Steak N Shake
Collinsville I'll was the dirty and nasty see photo
View full review
Review
#1772238 Review #1772238 is a subjective opinion of poster.
Service
Steak N Shake Sanitary Conditions
Pros
  • Food tastes great
  • Great shakes
Cons
  • Worse steak and shake i have ever been to
Reason of review
Dirty I left and went down the road to eat
Preferred solution
Let the company propose a solution

I would recommend | Steak N Shake

4.4
Details
I would recommend - Steak N Shake
Raleigh location needs to.be fixed asap! We often go here and enjoy it but the building needs HELP!! FIX IT FAST BEFORE SOMEONE GETS HURT!
View full review
Review
#1735978 Review #1735978 is a subjective opinion of poster.
Service
Steak N Shake Sanitary Conditions
Pros
  • Server
  • Quality and taste of food
  • Usually good food
Cons
  • Dilapidated building
Reason of review
Damaged or defective
Preferred solution
Let the company propose a solution

Bad experience | Steak N Shake

1.6
Details
The cook didn't wear gloves and was mad when I asked him to remake my food, we argued and I asked for a refund and they told me they couldn't do it because a manger wasn't there to so it
View full review
Review
#1730472 Review #1730472 is a subjective opinion of poster.
Service
Steak N Shake Sanitary Conditions
Reason of review
Bad quality
Loss
$16
Preferred solution
Full refund

Service issues | Steak N Shake in Columbus, Ohio

1.0
Details
2 of us ate inside very dirtyDead
View full review
Review
#1724168 Review #1724168 is a subjective opinion of poster.
Service
Steak N Shake Sanitary Conditions

Complaint about everything | Steak N Shake in Los Angeles, California

1.3
Details
not happy with structure of menu. was told there is a different menu for drive-thru vs dine-in advertise. $5 combos but they are not combos since they do not include a drink. And a different menu? Horribly structured. Was will to try food any way until I saw the cook fling his hair in the kitchen and then run his gloved hands through his hair and then go back to cooking. I walked out probably never to return.
View full review
Review
#1681236 Review #1681236 is a subjective opinion of poster.
Service
Steak N Shake Sanitary Conditions

Customer service and complaint | Steak N Shake

1.9
Details
Restaurant is filthy! 80% of tables were dirty the whole time we were in the restaurant. All condiment containers are disgusting! Please, please get this store Cleaned! It is no wonder many of the stores are closing. I will be in contact with Greene County Health Department. Very sad!
View full review
Review
#1666482 Review #1666482 is a subjective opinion of poster.
Service
Steak N Shake Sanitary Conditions
Reason of review
Poor customer service
Loss
$28
Preferred solution
Let the company propose a solution
1.1
Details
We use to go to the location in Greenwood at Smith Valley and US 31. Employees who are off the clock always sitting at the “bar” swearing and hanging over their boyfriends/girlfriends. Service is terrible slow and food is always cold. While dining in you can hear...
View full review
Review
#1649292 Review #1649292 is a subjective opinion of poster.
Service
Steak N Shake Sanitary Conditions
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
1.0
Details
young man working on floor of restaurant was tying up garbage then went immediately to window where food comes out and was moving trays that plates go on around and whatever else was in the window, came up to take out order , no hand washing or hand sanitizer used at...
View full review
Review
#1648848 Review #1648848 is a subjective opinion of poster.
Service
Steak N Shake Sanitary Conditions
Reason of review
hygiene , vulgar unprofessional abusive staff
Preferred solution
Let the company propose a solution
Tags
  • Steak Shake
  • Mc Henry Il

Hair and Old Food | Steak N Shake

2.7
Details
My fiance and his friend ordered food, it took 30 minutes to get, it was old food, the tea was disgusting and tasted stale, there was hair under the lid of one of the teas Wtf , there was the same hair wrapped around one of the shakes cup, the fries tasted like they were cooked this morning Angry we usually love this place, this was a very bad experience. August 31, 2019 10:10pm Snellville Location
View full review
Review
#1641515 Review #1641515 is a subjective opinion of poster.
Service
Steak N Shake Sanitary Conditions
Pros
  • Cheap food
Cons
  • Waiting 30 to 60 minutes for your order
Reason of review
Bad quality
Loss
$41
Preferred solution
Full refund
Tags
  • Horrible Sanitation Practices

Steak N Shake Reviews

  1. 593 reviews
  2. 607 reviews
  3. 448 reviews
  4. 200 reviews
  5. 105 reviews
Steak N Shake reviews

Terribly DIRTY | Steak N Shake

We visited the Batesville, Indiana Steak and Shake, the ceiling is terribly dirty. Ceiling is open, all pipes and air ducts are visible with dirt and grease hanging from pipes, please HELP them!
View full review
Review
#1638563 Review #1638563 is a subjective opinion of poster.
Service
Steak N Shake Sanitary Conditions
Reason of review
Dirty, dirty, dirty
Preferred solution
CLEAN