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Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Product or Service Quality
Quality of Food
Value for money

I'm sitting in the lobby of the steak and shake off market place blv in Lansing MI. I have been sitting for 30 minutes, my lunch is about over the establishment is VERY dirty.

The bathroom has grime all over the floors, there are literally *** on the wall in the stall. The employees have been standing around talking between orders. There has only been 3 others guests during this half hour. I still have not received any food at all.

This is actually my first time at a stake and shake because I've never heard anyone talking about it.

I can see now why that is.

I don't know what the goals are of this business but I do hope that there are changes made. I am a GM for another restaurant and I understand the difficulties.

Best of luck

Product or Service Mentioned: Steak N Shake Sanitary Conditions.

Reason of review: Bad quality.

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