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2.5
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Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Location
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
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I'm a contractor and eat out every day and have visited steak and shakes in many locations and every location is worst then the next, food is always below average,service ranges from good to terrible, i understand the 4 dollar menu I cant expect much but i really think if you would go back to the better quality/bigger hamburger and fries people are willing to pay more. Much like 2 guys which i believe make hamburgers like you use to years back. I have given you several chances but I will not return again my visit today was the nail in the coffin.

Product or Service Mentioned: Steak N Shake Steakburger.

Reason of review: Bad quality.

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