Product: Steak N Shake Waiter Clear all filters (0 of 128 reviews match)
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Where was the manager? This male waiter with dreadlocks on 6/13/18 6pm kept kicking the back of the feet of a waitress. He also shoved his foot out to trip her multiple times. She did nothing to fight back and was just doing her job. She is a hard worker. She is always...
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3.0
Sunset Hills, Missouri
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Steak N Shake Waiter
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#1280008
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Steak N Shake - Horrible Service

The waiter was calling another server a b**** and didn’t even remember our order because he didn’t write anything down. After he took our order he went over and sat down and talked to other staff members. There are too many people here to not be doing anything.
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Steak N Shake Waiter
#1243829
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Steak N Shake - To long waiting

Today again in line 20 minutes for food even when we go in wait is to long in lansing.you are losing customers.great food but lousy waiters
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Steak N Shake Waiter
#1227204
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Steak N Shake - Embarrassing for your restraunt!
Apparently she had her mistaken with someone else. However..even IF she didnt, even if she did know my daughter, I cannot imagine any scenario where that is appropriate! In a workplace and in front of so many people! We were thoroughly embarrassed but at that point it...
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Anonymous
Anonymous

Sounds like the ratchet little girl was jealous of your daughter. Too bad you didn't record her.

3.4
Tarentum, Pennsylvania
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Steak N Shake Waiter
#1226564
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Steak N Shake - Stolen money

The waitress stole 3 extra dollars off my buddy’s card and 2 off mine.
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Steak N Shake Waiter
#1222321
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Steak N Shake - Terrible

Had to call waitress over after 20 minute wait. Food came before drinks. No utensils or napkins. God was not right. Sent waitress back at least 5 times. Still not right. One coffee never came. Waitress was new but manager was getting angry. No refills
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Steak N Shake Waiter
#1216104
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Steak N Shake - Rude waitress

Went to sreak andcshake during slow time. Seated ok. Waitress took forever to see us. When she came over she was rude as was hostess.
2.8
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Steak N Shake Waiter
#1215878
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Steak N Shake - Bad waitress/cold fries
Was at location 145 in Kokomo, IN. Walk in was seated. Only two other families in the whole place. Finally had to ask when we were going to be waited on. The waitress immediately had an attitude. She took our order. No apology, etc. We waited an extremely long time for...
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2.8
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Steak N Shake Waiter
#1202681
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The service was trouble!!We had to wait near 20 mins b4 our server came over to take our order!! And this isn’t the first time I’ve experience trouble from this Steak ‘n Shake. I haven’t been to it in a while since the last time we had bad service, I figure they may...
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1.3
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Steak N Shake Waiter
#1201427
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Steak N Shake - Poor service

We came to this restaurant because it's my wife's favorite. However because we are African American the servers walked by us as though we were invisible and waited on white customers as they came into the restaurant. It's a shame that this still happens in 2018. Plus I am a disabled veteran.
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Steak N Shake Waiter
#1199709
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