Product: Steak N Shake Waiter Clear all filters (97 of 97 reviews match)
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1, 2017 in Southaaven, MS. It took about 10 minutes to get seated & have our order taken. After our order was taken, we waited about 40 minutes for our food, although during this time our server stopped by at least 3 times & said "Your food will be right out." Finally...
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2.2
Product
Steak N Shake Waiter
#1108931
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Every single time I have visited the Lafayette, In location I have received TERRIBLE service. (I waitressed for two years straight) My first time going to this location it was busy, so I understood their service and left with no complaints. The second time I had the...
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Anonymous
Anonymous

You will need to contact Corporate directly, but good luck with any resolution. SnS has well over 2,000 complaints at this site alone and is the most heavily complained about...

Anonymous
Anonymous

The definition of insanity is doing the same thing over and over and expecting different results. Like most of these places, I'm sure it's understaffed. You can't offer and ha...

1.7
Product
Steak N Shake Waiter
#1108367
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The quality and taste is good. The Decatur alabama is having major problems. Fast food is a must for limited work breaks. There have been many incidents and I will give a few examples. We stood far a 10 min to be seated and it was almost empty. While we were there a...
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3.9
Product
Steak N Shake Waiter
I liked
  • Food
  • Selection of food and good prices
  • It was clean
I didn't like
  • Waitress
  • Lazy server making the work harder for others and slow service
#1095786
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Steak N Shake - Waitress n waiters

#1090047
These guys don't now how to do there job , we wait it for 15min. No drinks n no one come to take r order they suck n hate the employees but love there food!!!
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Steak N Shake - Awfully rude & discusting watress

#1067002
3.0
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Lindsay's attitude & regard for customers is totally acceptable
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Steak N Shake - Worse service ever

#1060084
1.0
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Order our food. Waiter came over said you can fire me now cause i gave your order to the wrong time. Food was cold and looked nothing like it was suppose too.
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Steak N Shake - Service was slow

#1040592
4.0
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The server was very rude when she decided to even come to the table. Every time we asked for a refill, it took about 5-10 minutes. Our food took well over 35 minutes to come to our table. And I waited 25 minutes for a milkshake to-go.
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My husband and I love the food from the Decatur, al. Location. They always have a problem getting the order correct. There are new faces every visit. We go 1-2X/week. The good ones leave. There is one poor example of a server. She is over 300#, has several hundred...
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3.9
Product
Steak N Shake Waiter
I liked
  • Quality and taste of food
I didn't like
  • Slow and poor service
#1093002
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Lakendra Taylor is a wonderful server.She made me and my wife confrontable..the store an restroom were clean..she have a beautiful smile when she greeted.. Our food was hot an ready.. Lakendra Taylor handle us and 12 other an everyone was happy..will see us more often...
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5.0
Product
Steak N Shake Waiter
#1078223
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My wife and I are seniors, living in the Holland area for 33 yrs. We visit Steak and Shake frequently and have always been satisfied. On July 4 at about 7:30 PM, we visited S&S, Holland, MI. There were only 3 or 4 other diners and two waitresses on the floor. (Other...
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Anonymous
Anonymous

10% was too much...your server was incapable of mulitasking...

2.0
Product
Steak N Shake Waiter
#1069971
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My mom was a manager when i was a kid at a steak n shake. Ive always loved it. Very nice warm friendly place well not this time. I went to steak n shake on 06-03-2017 in shively kentucky. Walked in stood at the door for twenty minutes while managers and waitresses...
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1.0
Product
Steak N Shake Waiter
#1069512
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Came with a large group and I must admit I wish I had never came.Sat at out table for thirty minutes with no drink and then watched people who came after us all get not only drinks but refills and their food. Then we got our food before our drinks and when the waiter...
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3.4
Product
Steak N Shake Waiter
#1069010
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Food was ok & for the price no complaints.The shakes are great. However, the service was poor. The waitress seemed downright hostile & possibly mute. Barely got a grunt after staring at us to intuit if she was ready to take our orders. No, "what can I get for you?", or...
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3.4
Steak N Shake Monaca, Pennsylvania
Product
Steak N Shake Waiter
I liked
  • Food
I didn't like
  • Service
#1059271
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Trying to enjoy a simple, quick meal.Female black employee stood at food counter, cooking counter & employee station almost the whole time I was there running her mouth about her life to other employees. Other employees laughed at her comments but they kept moving away...
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3.8
Product
Steak N Shake Waiter
#1055617
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