Come in was told we had a twenty minuet wait...no big deal its lunch time...got seated out our table at 2:03 and started to review the menues. Well but 2:14 we still have not had our drink order taken.
There was a waitress walking around us and taking other peoples orders that had been seated after us...went and asked the manager if our table had a waitress at all...he laughed it off like no big deal and went and found someone. Not a good way to run a business
Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss poor customer service of steak n shake waiter. Steak N Shake needs to read this review and look into the issue (if any) according to poster's claims.