We joined our daughter and grandson at the S&S on 64 in Memphis this morning. She had already been sitting for 10 minutes and called me on the phone wanting to go somewhere else, but I like S&S so said no.
When we went in the waitress came over and tossed our menus on the table. She never spoke our have any acknowledgement. She has a scowl on her face. My daughter said that was the way she had been earlier.
We left and went to IHOP down the street. I spoke to management on the way out and he looked dumbfounded that anyone had the audacity to complain.
This store has issues! You need to send someone in unannounced to see how service and support is.
Product or Service Mentioned: Steak N Shake Waiter.
Reason of review: Poor customer service.