Not resolved
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Product or Service Quality
Quality of Food
Value for money

My sister and I went to Steak and Shake in Douglasville Ga today between the lunch and dinner rush. First thing the hostess and a waitress were having a friendly conversation and did not even acknowledge that there were customers waiting to be seated.

After being seated we waited 10 minutes for a menu and for a waitress to take our drink order. The restaurant was filthy. My sister only ordered a milkshake and was told she would have to wait a while for it due to the drive through being backed up. Finally got both orders.

I had to request silverware and napkins. I also had to request a drink refill which I never received until time to leave.

The restaurant was filthy. This will be my last time to eat at this restaurant.

Product or Service Mentioned: Steak N Shake Waiter.

Reason of review: Poor customer service.

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

You May Also Like