This was my first time at steak and shake off Montfort Rd In Addison Tx, worst customer service ever, first the lady took 20 minutes in asking us our drinks, when she finally decided to show up she was absurdly rude, she said "Order now, Chop Chop" a waiter should never tell a customer to "Chop Chop" then they took about another 20 mintues to bring us our foods. After I ordered some fries.
I asked about them 5 minutes later and she said "Oh, Sorry I forgot about them" then there was things on my bill that weren't mine and only once were we asked for a refill. When I went to go pay I was telling her to change my ticket cause some items had not been ordered. She "Couldn't understand" me And went to get a manager who did not help either.
Also I paid for a full meal and recived a chicken that was smaller than my tomato. HIGHLY UNSATISFIED.
This person wrote the review because of poor customer service at Steak N Shake and attached a photo. Reviewer claimed that he or she wants Steak N Shake to read this review and look into the issue (if any).
The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.