Steak N Shake Waiter Review from Dallas, Texas

185 of 904 Steak N Shake reviews

This was my first time at steak and shake off Montfort Rd In Addison Tx, worst customer service ever, first the lady took 20 minutes in asking us our drinks, when she finally decided to show up she was absurdly rude, she said "Order now, Chop Chop" a waiter should never tell a customer to "Chop Chop" then they took about another 20 mintues to bring us our foods.After I ordered some fries.

I asked about them 5 minutes later and she said "Oh, Sorry I forgot about them" then there was things on my bill that weren't mine and only once were we asked for a refill. When I went to go pay I was telling her to change my ticket cause some items had not been ordered. She "Couldn't understand" me And went to get a manager who did not help either.

Also I paid for a full meal and recived a chicken that was smaller than my tomato.HIGHLY UNSATISFIED.

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Reason of review:
Poor customer service
Product or service
Chicken Sandwich
Review category
Fast Food
review #868147

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185 of 904 Steak N Shake reviews
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Anonymous

Jul 06 #1182022

Not believing this BS

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