At Steak N Shake right now, we stood at the door for about 10 min. 4 waitreses running and standing, no one seating any one, then finally get to the table someone at a different table spills a whole glass of water accross from us, the waitress comes wipes up then mops up the floor pushing tge lemon under the booth instead of picking it up.
Not to mention the black hair on the table. Then our shakes come in to go cups and the explanation is "we're outa glasses". So needless to say, the portions is much smaller than the glass.
Ok, now i am wondering what our food will be like???? "Ugh".
Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss poor customer service of steak n shake waiter. Steak N Shake needs to read this review and look into the issue (if any) according to poster's claims.