New Knoxville, Ohio
Not resolved
Price Affordability
1 comment

Tried an Ohio location. Greasiest meat I've ever tasted.

Asked if we wanted cheese on our sandwiches, said yes not knowing we would be charged extra, which we were. Charged seperate tax for each meal. Asked waitress why bill why higher than what it was supposed to be, replied with an apology not knowing cheese was extra.

Nothing done about it and not even told to have a good day, nothing. Will not eat there again!!!

Product or Service Mentioned: Steak N Shake Waiter.

Reason of review: Poor customer service.

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Are you serious? Anytime you add cheese to a sandwich at fastfood places, they charge.

It's an extra ingredient and someone has to pay for it. It seems logical the person wanting it should pay for it.

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