Not resolved
2.6
Details
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Location
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website
0 comments

Steak n Shake hospitality is non existant. So many times in the D/T they don't even say "thank you".

Today was the worst experience yet. Ibhad asked the girl politely to wipe the spilled soda off the sides of my cup. She sighed, w/o a word, slammed the window, wiped it off, and handed them to me. I said thank you.

She still did not say one word. My child in the front seet recognized her rudeness and said "have a nice day.". The D/T attendent then flipped her off with both hands and made a rude face. This is totally unacceptable as I was not one bit rude to her.

Very displeased with the level of hospitality and customer service at Steak N Shake. I will just go spend my money elsewhere, where my business would be valued!!

Product or Service Mentioned: Steak N Shake Waiter.

Reason of review: Poor customer service.

Do You Have Something To Say ?
Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like