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4.1
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Customer service
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Diversity of Products or Services
Location
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Placed order with server. Side order of chili was forgotten.

Reminded the server of the chili, but we had finished eating before chili finally arrived. Server did ask the lady who assembles your burger for the chili. By the way, the lady assembling the burgers was wearing a hair net, but couldn't seem to keep her hands out of her hair. Occasionally with and without gloves on.

Poor practice, especially in public view. This store, Leesburg, Florida is very disorganized. Most of the servers are nice, and even smile, but there are a few who should not be in the public eye. There is always a wait to be seated, even when the store is not busy.

Then you wait to be waited on.

I totally understand when they are busy. We used to eat there often, but not now.

Reason of review: Problem with delivery.

Preferred solution: Let the company propose a solution.

I liked: Our server.

I didn't like: Not receiving me full order.

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