Placed order with server. Side order of chili was forgotten.
Reminded the server of the chili, but we had finished eating before chili finally arrived. Server did ask the lady who assembles your burger for the chili. By the way, the lady assembling the burgers was wearing a hair net, but couldn't seem to keep her hands out of her hair. Occasionally with and without gloves on.
Poor practice, especially in public view. This store, Leesburg, Florida is very disorganized. Most of the servers are nice, and even smile, but there are a few who should not be in the public eye. There is always a wait to be seated, even when the store is not busy.
Then you wait to be waited on.
I totally understand when they are busy. We used to eat there often, but not now.
This person wrote the review because of problem with delivery at Steak N Shake. Reviewer claimed that he or she wants Steak N Shake to offer any options to resolve the issue.
The most disappointing in user's experience was not receiving me full order. Author liked the most our server. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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