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i went to the Steak N Shake in the Somerset, Ky. yesterday, and i ordered a triple cheeseburger/fries, and a double plain cheeseburger/fries...WELL...

the service was VERY SLOW, i waited forever for my order, and it was even a carryout.. I went in there at 11am, and i probably waited on my order at least close to 10minutes, and they wasnt even busy...PLUS they had 2 cooks on the grill, and very slow...

well i opened up my wrapper of my double cheeseburger PLAIN, and i had a sprinkle of tomatos on my wrapper, PLUS it was VERY GREASY!!!... NEVER again will i go there...TERRIBLE!!!

Product or Service Mentioned: Steak N Shake Customer Care.

Reason of review: Order processing issue.

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