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When ordering the 2 for $3 value menu all American cheeseburger. The Manager at Linton Ave, Delray Beach told me there was a 55 cent upcharge on cheese even tho it’s a cheeseburger. What are the requirements for a Management position at Steak in Shake....just speak English???

Product or Service Mentioned: Steak N Shake Manager.

Reason of review: Poor customer service.

Company wrote 0 private or public responses to the review from Jan 29.
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TypicalGoldenLionTamarin
#1589071

Yep, this sounds like another rip off or the wait staff cant read!! It's 55 cents for cheese on a hamburger that does not come with cheese.

Also watch out when using coupons. Know the amount of sales tax before you go in.

The coupons are rung up itemized not "4.99 for the meal" plus tax. You will find you are charged extra and it's " the registers fault!"

Anonymous
#1429834

The American steakburger comes without cheese as it states in the menu. There is also a picture of it without cheese for your own clarity.

Steak ‘n Shake just decided to add the cheese to it however for no upcharge but you should probably read the menu before you post a comment. It’s in ENGLISH don’t worry.

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