As I stood here for ten minutes waiting for no one I sat myself at the bar were I found my self waiting a half hour for just a boul of chilli as I can here complaints from every other customer wail up to your cash register. I realized it was not just my service I work hard and long hours and would love to eat and leave however this is ridiculous .. I am very surprised James Cote is a manager u really should have better customer values as well as promote service according to how busy it is always makes a customer under stand but when u see the Ming back @ the grill and people in the front are unhappy it really shows poor people skills

Product or Service Mentioned: Steak N Shake Manager.

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