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2.3
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Customer service
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Quality of Food
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Went to to ateak and shake on by regency one young lady found us a table quickly and there were it all stop my wife and myself sat there for about 10 minutes or 15 before we seen are witress she acted like she didn't want to be there wen give her are order and there we sat and waited we never seen are witress again about 20 minutes later we finally got are food and are bill all at onceno onr ever came back to check on us they were all having a good time at the witress station instead of doing there job had to share are drinks because witress never came around for any refulls this is the second time this has happen and I very close not ever going back to this place I only get a hour for lunch and I was there over that I rellay hope you all will get your act togeher

This reviewer shared experience about poor customer service and wants this business to issue a full refund as the author lost $15. This person is overall dissatisfied with Steak N Shake. The most disappointing about steak n shake lunch and dinner menu at Steak N Shake was service and very very poor sevice Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

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