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This happened at the s anv s on Houston in Florence Kentucky. It took 20 min.

for 4 adults and 1 child to be seated. It took over 1 hour for us to get our food. The chili was cold, the fries were under cooked. When I asked the manager why it took so long to get our food, She said honey I don't know.

We were in this place for over 1.5 hrs to be able to eat bad food.

Everyone in the place was complaining about the service and the food. Is this the way Steak and Shake want's to be represented?

Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss poor customer service of steak n shake chili. Steak N Shake needs to read this review and look into the issue (if any) according to poster's claims.

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