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This has happened virtually everytime I have gone to the Steak and Shake in Lancaster Ohio.When through and ready to pay my bill to leave, no one is at the register.

Numerous employs are standing around and all they say to each other is "im not the cashier". Incredibly I and others stand virtually captive in this place while we wait for someone to bill us out. The last time I went I through a minor fit and said if no one wants my money I will leave. Finally someone from the back shows up.

I assume this person is doing the drive thru.

I tell you now I will never go back to Steak and Shake again.Extreme poor management and utter disregard for patrons.

I didn't like: Agravating.

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Anonymous
#1111277

There is never anybody at register in lancaster oh steak & shake.

Other than that service ok

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