State: Washington City: Bellevue Clear all filters (19 of 2622 reviews match)
filters
State:
City:
Product:
Show
Show

Steak N Shake Sanitary Conditions Review

I walked in the *** location and order a mushroom swiss buger. As i was seated i notice the manager dropped a piece of cheese on the floor he bent over to pick it up and then didnt change his gloves and or wash his hands. I told him that it was gross that he didnt change his gloves then he argued with me. I asked for a refund then left.
Company wrote 0 public responses to the review from Nov 04, 2016.
#949008
Reply to reviews
Show

Steak N Shake - 3 Way Chili Review from Bellevue, Washington

I have been going to steak and shake most of my life and im in my mid 50s . I ordered the chili 3 times in a row .2 different stores and it has obviously changed for the worst. I ordered 3-way chili each time ..its watery or no sauce ..nothing like before. So i decided to order extra sauce ..it was clearly no difference. I miss the good ol chili . It changed in this past year . I quit eating burgers because theyre terrible too. I MISS MY GOOD OL CHILI OF THE PAST
Company wrote 0 public responses to the review from Aug 24, 2016.
2.8
Details
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Location
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website
#906743
Reply to reviews
Show

Short Review on August 16, 2016

Acworth, ga Worst location. Just walked in. Only the cook was working. No one was serving. We stood there for five minutes. Nasty floor.
Company wrote 0 public responses to the review from Aug 16, 2016.
2.5
Details
Product or Service Quality
Quality of Food
#901784
Reply to reviews
Show

Steak N Shake Drive-Through Review

THE WORST SERVICE EVER!!!! I ordered through drive- thru, got back to hotel and order was wrong! Called to alert manager (Cassett) but instead of correcting issue, she chose to argue! In addition, they didnt give me a reciept!!! STEAK & SHAKE HAS LOST MY BUSINESS!!! I WILL NOT RETURN
Company wrote 0 public responses to the review from Jul 01, 2016.
1.7
Details
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Location
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website
#875115
Reply to reviews
Show

Steak N Shake Customer Care Review

Terrible service , tried to overcharge at register
Company wrote 0 private or public responses to the review from May 04, 2016.
4.1
Details
Allergens Information
Cleanliness
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Location
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website
#841451
Reply to reviews
Show

Steak N Shake Coupon Review

Liberty, mo First night they charged me double with no refund because the dont know how... I loved the food.. 2nd time got a coupon in the mail. Went in and spent 25.00, they said because i used a coupon kids do not eat free.. The firt visit i was told it depends on how much we spend.. Darlene 816-806-0325 Confused customer
Company wrote 0 private or public responses to the review from May 01, 2016.
3.3
Details
Allergens Information
Cleanliness
Customer service
Discounts and Special Offers
Diversity of Products or Services
Location
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website
#839697
Reply to reviews
Just went into the steak and shake restuarant on N Westover Blvd in Albany Ga.at 11:50 pm on April 14. The cashier saw me standing at the counter waiting to place my order she took a order from the drive by and then she close the register and started counting the money...
Read more
Company wrote 0 public responses to the review from Apr 15, 2016.
Anonymous
Anonymous

I am love to eat and travel. I am planning to visit this place and this information you have shared gonna very helpful to me as i said that i am a food loving person. Recently...

1.0
#830104
Reply to reviews
Show

Steak N Shake Grilled Cheese Sandwich Review from Bellevue, Washington

I've had many bad experiences at steak n shake. Once on our way to Florida, the guy got every order wrong! How do you mess up a grilled cheese? Today we went, never got utensils, asked for napkis & got them halway through the meal. Our server rarely came around unless she was dropping something off at another table. How long does it take to make 2 milkshakes? I despise the service here but love the hamburgers.
Company wrote 0 public responses to the review from Jan 18, 2016.
2.0
Details
Customer service
Location
Staff
#773096
Reply to reviews
I drove to Steak and Shake in Austell, Georgia, even though I live in Douglasville. What a mistake. It took over 40 minutes to get a waitress to even take my order. I was I completely ignored! I went to the cashier desk to complain about experiencing such poor service....
Read more
Company wrote 0 private or public responses to the review from Dec 21, 2015.
1.0
#755886
Reply to reviews

Contact Steak N Shake

Mailing Address:
STEAK 'N SHAKE, INC.
107 S. PENNSYLVANIA STREET, SUITE 400
INDIANAPOLIS, IN 46204
USA
Phone:
(877) 785-6745
More
Show

Steak N Shake Drive Thru Review

Steak n shake union city ga is extremely slow I was in the drive thru line on two occasions for an hour they have a barrier set up do you can't even get out of the line if you wanted to I will not visit this one again .They need extra training on customer service soon.
Company wrote 0 public responses to the review from Nov 13, 2015.
#733970
Reply to reviews