(19 of 2821 reviews match)
Latest review first
Steak N Shake Sanitary Conditions Review
I walked in the *** location and order a mushroom swiss buger. As i was seated i notice the manager dropped a piece of cheese on the floor he bent over to pick it up and then didnt change his gloves and or wash his hands. I told him that it was gross that he didnt change his gloves then he argued with me. I asked for a refund then left.
Steak N Shake - 3 Way Chili Review from Bellevue, Washington
I have been going to steak and shake most of my life and im in my mid 50s . I ordered the chili 3 times in a row .2 different stores and it has obviously changed for the worst. I ordered 3-way chili each time ..its watery or no sauce ..nothing like before. So i decided to order extra sauce ..it was clearly no difference. I miss the good ol chili . It changed in this past year . I quit eating burgers because theyre terrible too. I MISS MY GOOD OL CHILI OF THE PAST
Short Review on August 16, 2016
Acworth, ga Worst location. Just walked in. Only the cook was working. No one was serving. We stood there for five minutes. Nasty floor.
Steak N Shake Drive-Through Review
THE WORST SERVICE EVER!!!! I ordered through drive- thru, got back to hotel and order was wrong! Called to alert manager (Cassett) but instead of correcting issue, she chose to argue! In addition, they didnt give me a reciept!!! STEAK & SHAKE HAS LOST MY BUSINESS!!! I WILL NOT RETURN
Steak N Shake Customer Care Review
Terrible service , tried to overcharge at register
Steak N Shake Coupon Review
Liberty, mo First night they charged me double with no refund because the dont know how... I loved the food.. 2nd time got a coupon in the mail. Went in and spent 25.00, they said because i used a coupon kids do not eat free.. The firt visit i was told it depends on how much we spend.. Darlene 816-806-0325 Confused customer
Just went into the steak and shake restuarant on N Westover Blvd in Albany Ga.at 11:50 pm on April 14. The cashier saw me standing at the counter waiting to place my order she took a order from the drive by and then she close the register and started counting the money...Read more
Steak N Shake Grilled Cheese Sandwich Review from Bellevue, Washington
I've had many bad experiences at steak n shake. Once on our way to Florida, the guy got every order wrong! How do you mess up a grilled cheese? Today we went, never got utensils, asked for napkis & got them halway through the meal. Our server rarely came around unless she was dropping something off at another table. How long does it take to make 2 milkshakes? I despise the service here but love the hamburgers.
Steak N Shake - Cashier Review from Bellevue, Washington
I drove to Steak and Shake in Austell, Georgia, even though I live in Douglasville. What a mistake. It took over 40 minutes to get a waitress to even take my order. I was I completely ignored! I went to the cashier desk to complain about experiencing such poor service. The manager, Shaun was on duty and ignored my presence as well. After inquiring about the problem, I was told they only had one waitress on duty. The waitresses are very unprofessional! It was the worse experience ever!
Steak N Shake Drive Thru Review
Steak n shake union city ga is extremely slow I was in the drive thru line on two occasions for an hour they have a barrier set up do you can't even get out of the line if you wanted to I will not visit this one again .They need extra training on customer service soon.
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